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Services

✽  What We Offer

Our B2B Services

1

Network & Connectivity Services

IP MPLS over SDH (supports QoS and CoS)

IP Transit (dedicated internet access up to 10 Gbps)

IP VPN (secure virtual private network for inter-branch connectivity)

Business ADSL (always-on, affordable internet for SMEs)

Global Data Services (GDS) – MPLS connectivity in over 130 countries

Network Monitoring & Management (24/7 with HP NNM)

Transmission Media:

  • Optical Fiber

  • Wireless Broadband

  • Copper

  • 3G/4G

2

Data Center & Hosting Services

Co-location Hosting

Dedicated Hosting:

  • Managed Dedicated Hosting (TE-owned hardware)

  • Unmanaged Dedicated Hosting (client-managed)

Shared Hosting

Data Center Facilities with:

  • Redundant power

  • 24/7 support

  • Security systems (DDoS, firewalls, WAF, anti-spam, antivirus)

  • WAN connectivity up to 20 Gbps

  • Raised anti-static floors and secure access

3

Cloud Services

  • Infrastructure as a Service (IaaS)

  • Software as a Service (SaaS)

  • Multitenant platforms

  • OPEX subscription model

  • Hosted in certified, secure data centers

4

Managed ICT Services

WE Access 

  • Managed Wi-Fi for employees and guests

  • Rich network analytics and usage monitoring

  • Monetization tools

  • Subscription model (no hardware purchase required)

 

5

Call Center Solutions (Hosted)

Hosted Call Center Platform:

  • Interactive Voice Response (IVR)

  • Call recording

  • Monitoring and reports

  • Short Numbers 

  • Toll-Free Numbers 

Call Routing & Distribution

Omni-channel Support (Voice, SMS, Email, Chat)

 
6

Unified Communication & IP Telephony

Managed IP Phone Systems

  • Extension dialing across branches

  • Remote work support

  • Advanced PBX features

7

Voice Services

  • Fixed Line Services:

    • Local, national, mobile, and international calls

  • Short Numbers

  • PRI (Primary Rate Interface):

    • 30 channels, 100 numbers

  • Toll-Free Numbers 

 

8

Mobile & IoT Services

Business Mobile Services:

  • WE Business Tariffs

  • WE Business Value & Internet Tariffs

4G Connectivity Solutions:

  • Machine-to-machine communication

  • Smart meters

  • Dedicated & shared data bundles

Business (Bulk) SMS:

  • Alerts, marketing, staff-customer communication

Fleet Tracking Services:

  • Real-time vehicle tracking and monitoring

 

B2C Services

Selling products and services 

such as mobile lines, routers, fixed and mobile internet packages, and landline services. 

Managing bills and payments 

receiving customers for bill payments, balance recharges, or subscribing to new services. 

 Promoting new offers and packages

informing customers about promotional deals and new services provided by the company.

Partners with:

We got chosen by the Egyptian telecommunication company ( WE ) to be one of the two mega partners, and now we have 70 stores for (WE) across Egypt.